Slide People Planning Performance Process Operating

Operating Management System

A value creation framework based on an operating management system (OMS) designed on symmetry between people, planning, process & performance

Our system is a simple, consistent yet comprehensive approach to unlocking operational value through a year round series of quarterly operating reviews:

1Q – Organizational Design and Talent Development
2Q – Multi-year Strategic View and Execution Plan
3Q – Internal Assessment and Continuous Improvement
4Q – Delivering Value through Growth and Profitability

OMS Framework

OMS methodologies are blueprints for how an organisation translates corporate objectives into
actions at an operational level. It ensures that an operating strategy is consistently translated into
specific executable business plans that measure key results for front and back office teams.

These operational blueprints are an efficient ways to support an organization’s strategic
imperatives across its People and Planning, which are usually associated with value creation…
while Process and Performance are more generally linked to value capturing initiatives.

For any OMS to be effective, it needs to suit the culture and maturity of an organization.
One size does not fit all and the key to success lies in a simple, but disciplined approach
that is maintained over the medium to longer term.

Operating Maturity Model

The OMM approach is a methodology used to develop and refine an organization’s operating discipline.
The model is comprised of a five-level evolutionary path of increasingly organized and systematically more mature
process management system capability in order to improve organizational efficiency and effectiveness.

Our OMM is based on the capability maturity model (CMM) developed and promoted by
the Software Engineering Institute (SEI) at Carnegie Mellon University

Operating maturity measured.